ADDRESSING ORGANIZATIONAL NEEDS THROUGH PROFESSIONAL SERVICES
Escoute consultants have deep knowledge in the design, development and delivery of IT professional services across many offerings. Through strategic placement of key consultants or the outsourcing of entire business processes, Escoute is prepared to deliver the solutions that meet your needs.

Professional Service delivery areas include:

SOFTWARE TESTING
PROGRAM MANAGMENT
PROJECT MANAGEMENT
CHANGE MANAGEMENT
SOFTWARE SELECTION

INDEPENDENT VALIDATION & VERIFICATION
RELEASE MANAGEMENT
IT AUDIT
SEARCH ENGINE OPTIMIZATION

CUSTOMER SERVICE DIAGNOSTICS
SOFTWARE DEVELOPMENT
ISO 20000
PROCESS OUTSOURCING
HELP DESK SERVICES

AWARENESS THROUGH OBSERVATION, LEARNING & EXPERIENCE
People are the backbone of every organization. Investments in the education of individuals is an investment in the future. Escoute offers private and on-site courses to help organizations support the most valuable assets they have - people. We want you to achieve your goals of improving IT operations and customer satisfaction in support of business objectives. Long term success can begin with education.

Educational offering areas include:

• COBIT - IT GOVERNANCE
• SOFTWARE TESTING
• ITIL - IT INFRASTRUCTURE LIBRARY
• HUMAN PERFORMANCE
• PROGRAM & PROJECT MANAGEMENT
• ISO 20000
• MICROSOFT OPERATIONS FRAMWORK
• CORPORATE TRAINING